Frequently Asked Questions

How are your brochures produced? All 100# gloss book brochures are printed CMYK with coating on a traditional 4 color printing press. 100# gloss cover brochures in quantities of 1,000 and more are also printed CMYK with coating on a traditional 4 color printing press. 100# gloss cover brochures in quantities up to and including 500 are printed on a high quality Digital Press. I just placed an order. Can I still make changes to my artwork? You can call us at 973-887-6000 with your order ID# to see if it has been entered into production yet. After your brochure is placed into production no changes can be made. What if I find a mistake after receiving my brochure? Please read our Guarantee and Terms and Conditions. How and when will my order be shipped? We ship all jobs UPS ground unless priority shipping is requested at check out. We ship all brochures within 5 working days after receiving your order. How do I ensure that the color of the printed product is what I am expecting? Because the color on all computer monitors vary, we can not guarantee an exact color match to your monitor. When uploading my own artwork, what type of files should I send? We recommend saving as a .PDF. You may also send the file in the following types: jpg, jpeg, psd, tif, tiff, eps, and ai. We prefer that you send .PDF and .EPS files with outlined fonts. These files are easier to handle and will likely speed up your turn-around. Remember to flatten your files before uploading and to add crop marks so we can cut the job correctly. You must also add bleed if any image runs off the sheet. How should I set up bleed? Bleed must extend a minimum of .125 past the cut line. Please keep all text and anything you do not want cut at least .125" in from from the cut line. What resolution should my files and/or pictures be? All files and pictures should be a minimum of 300 dpi. What color mode should my files/pictures be? satisfied with your job. You should always start and finish your designs in CMYK color mode.